The Problem
Frequently, trailer and container repairs are recorded on a paper form. These forms are later submitted to a central office to be entered into a computer system for billing. When the repair form is submitted to the central office, illegible repairs can result in data entry errors. In addition, inconsistent and redundant repair recording, and an inadequate knowledge of guidelines can result in poor documentation, incorrect repair records, and delayed billing.
The Solution
The Trailer and Container Repair Billing (TCRB) application and state of the art PC-based computer systems allow for "at the equipment" data entry of inspections and repairs. Complex repair requirements and the governing A.A.R. Intermodal Interchange Rules are the backbone of the TCRB application. Select lists and required fields simplify complex rules and decisions so that repairs are entered correctly the first time.
Capabilities
Real-time communication with a central server while in the field through a wireless network.
Disconnected mode to record repairs while out-of-network range.
Inspection mode to record an equipment inspection and forward that data to the shop.
User prompts and select lists to ensure repair entries follow A.A.R. rules.
Parts selection lists based on Job Code to identify inventory used.
Real-time validation of repairs to ensure completeness and correctness.
Real-time notifications of errors, so repairs are corrected immediately.
Database replication to ensure data changes are immediately available to the field.
The ability to send and retrieve repairs between the user and the central server.
Access to equipment information.
Access to work orders and the ability to send a bad order request from the field.
The ability to print work orders and original records of repair on a shop printer while in the field.
Automated pricing based on standard or negotiated rates, vendor, facility, job code, or
parts used.
The ability to generate paper invoices, PDF file, and an electronic file.
The ability to generate customized reports for accounting estimates and daily, monthly
and trended analysis.
Complete software support and maintenance
User training and help-desk support
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